FAQ

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As a seller, how do I start the automatic payout period?

If you have shipped the goods or performed the service properly, you can specify this in your PAYLAX account in the detailed view of the escrow payment. As soon as you have clicked on the "Sent goods" or "Service provided" button, the automatic payout period starts. The default payout period is 10 days.
After this period has expired, the money is automatically forwarded to the seller or service provider. The buyer can object to the payment by clicking the "Report problem" or "Stop automatic payment" button in the detailed view of the trustee payment within the time limit in his PAYLAX account.
After the automatic payment has been stopped, the money will only be forwarded when the buyer releases the money or the buyer accepts a price adjustment or cancellation of the trustee payment.