FAQ

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How can I cancel a escrow payment?

Both sides can cancel the transaction before receiving the money on the escrow account.

After the money has been entered into the escrow account, cancellation requests can only be made by the recipient of a trust payment. A cancellation can be made in the detail view of the trust payment.

Attention! Cancellations can not be canceled themselves. The money will be returned directly to the sender of the money after a cancellation.

Note: A deposit process can not be canceled. A cancellation is basically the same as the release of the deposit.