FAQ

Once the seller has provided his service, he can start the inspection period. This period is 14 days by default. Within this inspection period, you have the opportunity to inspect the goods or service. After this period, the purchase amount will be automatically forwarded to the seller. If you find any defects within the inspection period, you can stop the period as well as the automatic payout by calling the payment link and clicking the "Stop" button. After the automatic payout is stopped, the money will not be forwarded until you release the money or the seller initiates a price adjustment or refund.